Returns & Exchanges
At We're Not Really Strangers, we want you to feel as comfortable in our apparel as you do in your own skin. If your purchase doesn't spark a meaningful connection, we offer returns and exchanges on unworn, unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are intact, and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location; we'll track the journey back to us.
- 4.Processing & Reflection
Once received, please allow 5-7 business days for our team to inspect the items and issue your refund or ship out your new exchange.